America’s airlines are introducing a class below economy
Delta, United and American have now all announced versions of basic economy – which basically means sitting in a middle seat in the back row, unable to sit with family, and giving up an options to upgrade, change or cancel a reservations. Some speculate that airlines are creating such a terrible experience so that customer will pay more for the economy class they are accustomed to.
Source: America’s airlines are introducing a class below economy | The Economist