How the 4 Largest Airlines Use Artificial Intelligence

The most popular AI applications from the top four industry leaders currently using AI appear to be:

  • AI Assistants: Responding to customer inquiries and responding to voice commands for domestic airline flight info and ticket availability through interactions using natural language.
  • Smart Logistics: Machine learning algorithms are being applied to data to help automate airline operations.
  • Facial Recognition: Facial recognition technology is being used to perform customer identity verification and to match passengers to their luggage through kiosks.

Source: How the 4 Largest Airlines Use Artificial Intelligence | Emerj

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